Frequently asked questions

Open the Shop, tap Add to cart on the items you want, then go to your cart and checkout. Enter your details, choose Cash on Delivery, Easypaisa or JazzCash, and your order is confirmed.

We accept Cash on Delivery, Easypaisa and JazzCash. With Cash on Delivery you pay the rider in cash when your order arrives; with Easypaisa or JazzCash you pay online at checkout and we start preparing your order.

Yes! Cash on Delivery is available on all orders across Pakistan. Simply choose "Cash on Delivery" at checkout and pay in cash to the courier when your parcel arrives — no advance payment needed. After you place your order, we’ll send you a confirmation email; please confirm it so we can dispatch your parcel quickly. Kindly keep the exact amount ready and make sure someone is available at the delivery address to receive the order. You can also pay online with Easypaisa or JazzCash if you prefer.

Yes, as long as it hasn't been dispatched. Message us quickly with your order number and we'll update or cancel it.

Yes — message us on WhatsApp with the items and quantity you need — great for clubs, schools and academies — and we'll share the details.

We deliver to cities across Pakistan from our shop in Lahore.

Orders are usually delivered within 3–5 working days. Remote areas and sale periods may take a little longer.

Every item is packed securely so rackets, hoops and kits reach you without damage. Digital games are delivered online — no shipping needed.

After your order is confirmed, we send your game access details on WhatsApp or email — usually within 5–10 minutes.

Tell us your level (beginner, club or pro) and budget on WhatsApp and we'll suggest the right racket, bat, paddle or set.

Wipe gear after use, keep rackets and bats away from heat and damp, store balls and shuttles in their tubes and rinse snorkel sets in fresh water after every swim.

Warranty depends on the product. Check the product page or ask us before ordering and we'll confirm the details.

Unused items in original packaging can be returned within 7 days of delivery. Please contact us first so we can guide you.

We're sorry! Contact us within 48 hours with your order number and photos of the item and packaging, and we'll arrange a replacement.